Sarana Pengaduan...

Complaint Procedure:1. Submit a report via the website www.lapor.go.id SMS 1708, mobile Apps or Twitter.2. Describe the main problem clearly, completely and chronologically.3. Mention the time and place of the incident in the report.4. Use good and correct Indonesian5. Attach supporting evidence if ...

Complaint management officials are officials/employees within the organizing work unit whose task is to follow up and monitor the settlement of complaints....